Comfortable and clean stay is a guarantee at this location among many other bonuses. We value guests’ feedback and listen to concerns that they may have. Putting the guests first and tending to their needs is a priority for all the employees. The guest is always right, and we ensure to keep it that way. There are many amenities for guests to enjoy while they are staying at the hotel. To name a few we have free Wi-Fi, coffee makers, hair dryers, and free HD channels in every room. There will be continental breakfast available for all guests. Fitness is an important aspect for some, and we have a treadmill, stationary bike, and weightlifting equipment for guests to use throughout their stay. The location of the SureStay by Best Western Rockford East is set on an area where there are plenty of nearby activities to do. There are multiple museums to tour that are great for going alone or taking the whole family. Parks for children are nearby and outdoor recreational areas for when guests want to be outdoors. Restaurants around the hotel give guests many options to choose from for as long as they stay. Guests having an enjoyable stay at the hotel is the most important part. We do not want any guest to leave feeling as though we did not match up to their expectations. Going above and beyond will be a priority to ensure every guest is satisfied with their stay.